FAQ
On bellox.se you can:
- Browse the latest collections for Women, Men, and Kids
- Watch fashion shows live and pre-order selected looks
- Access special previews and online exclusives
If you are looking for a specific item, you can search by keywords or product code.
You can shop online or contact our Client Services via email at hello@bellox-swe.com to place your order. You can also check in-store availability directly from each product page.
To shop online, simply add the products to your Shopping Bag and proceed to checkout. You can purchase up to 7 products per order.
You can place your order as a guest or register during checkout. Registering makes checkout even faster, as you can store your delivery, billing, and payment details in your account for next time.
After you complete your order, we will send you an email confirming the details of the purchase and a link to follow the delivery.
All orders can be returned within 14 days from delivery. Please note it is not possible to return personalized items. Read more information on our Returns and Refunds.
Special collections and fashion show previews can be available for pre-order. The items you pre-order are reserved for you and will be shipped out as soon as they are available. The estimated shipping date is always indicated on the product page, at checkout, and in your order details.
Purchasing Pre-Order Items and In-Stock Items Together: If you order products that are already in stock together with pre-order items, we will send you two separate packages.
Pre-Orders with Different Shipping Dates: If you purchase more than one pre-order item with different estimated shipping dates, the products may be sent together on the latest date.
In either case, you will only be charged once the items have been shipped. Delivery is always free.
The size displayed online is always the same size you will find on our product tags. We use European sizing for all our items with the exception of men's shoes, which follow the UK sizing system.
On the product page, you will find a link to our Size Guide to help you match the size displayed online to the one you usually wear.
Should you have any doubts before you purchase, please do not hesitate to contact us at hello@bellox-swe.com.
Currently, we do not offer phone orders. If you need assistance, please contact us via email at hello@bellox-swe.com, and we will be happy to help you with your purchase.
Register to BelloX & Me to enjoy special advantages and ensure your online shopping experience is tailored to your needs:
- Save and share your favorite items
- Enjoy personalized product suggestions and exclusive content
- Store your address and payment preferences to speed up checkout
- See all the details of your orders, follow the delivery, and easily manage returns from one page
- Manage your preferences for receiving our Newsletter
Forgotten your password? You can find a link to change your password where you log in. We will email you a link for creating a new password, and you will immediately be able to access your account.
The security of your personal details is important to us: for more information read our Privacy Policy.
If you have any further questions, feel free to contact us at hello@bellox-swe.com.